VIENNA Advantage blog posts related to our open source Customer Relationship Management (CRM) solution, product updates, VA CRM solution tutorials, CRM solution comparisons, and other useful information.
For the modern day enterprise of all sizes, a Customer Relationship Management (CRM) solution is key to managing the entire order to cash (O2C) process. With cloud-based applications being the norm now, organizations are rapidly moving to a cloud CRM Read more…
Four things a CRM gains from an integrated document management system: knowing which documents a prospect actually read, one source of truth, fewer repetitive tasks, and more than storage.
How to select a CRM software? What are the right criteria when evaluating multiple CRM solutions? This article provides a free CRM evaluation checklist to help you choose the right software solution for your organization. A Customer Relationship Management (CRM) Read more…
From database marketing and call centres in the 1980s to cloud, social and mobile CRM: the stages CRM software went through, and what each one added.
ERP runs the back office and CRM runs the customer side, and each works alone. Five differences, which one matters more, and why the pair is worth more integrated than apart.
The worldwide CRM market grew 12.3% [in 2015], from $23.4B in 2014 to $26.3B in 2015. SaaS revenue grew 27% which is more than a double compared with the overall market growth in 2015. It is expected that by 2018, Read more…
Published under the company’s former name, VIENNA Advantage. The product is Onfinity. We are happy to announce that we have successfully released our new Segmentation Tool. Now you can take more profound decisions based on the business partner data stored Read more…
ERP and CRM (Enterprise Resource Planning and Customer Relationship Management), are two products that go great together. While either product can work well on its own, their true potential is realized only when full ERP and CRM integration is achieved. Read more…
ERP systemThe last few months were quite busy for Onfinity team! Lots of great things have happened! Starting from the beginning of this year, we were the first open source ERP, CRM and DMS provider to release product versions based Read more…
Technology is changing every day. That is a fact! In the last 5 years we have witnessed more changes compared to the past 50 years. And this trend is not going to stop in near future. The competition is fearless Read more…
A method for choosing a CRM: shortlist five vendors, score them on annual cost, implementation, mobility, integration, analytics and automation, and let the numbers decide.
Published under the company’s former name, Onfinity. The product is Onfinity. The Business In a niche market where consumers are captivated by novelty and design, where the “unforgiving” customer pays the price for perfection, a luxury brand has to be Read more…