VIENNA Advantage blog posts related to our open source CRM software, product updates, VA CRM software tutorials, CRM software comparisons, and other useful information.
For the modern day enterprise of all sizes, a Customer Relationship Management (CRM) solution is key to managing the entire order to cash (O2C) process. With cloud-based applications being the norm now, organizations are rapidly moving to a cloud CRM Read more…
Every sales team that uses a CRM system has experienced the challenge of recording sales activities in the CRM when document exchange is involved. In many cases team members use alternatives such as emails, messaging applications, and other collaboration tools Read more…
How to select a CRM software? What are the right criteria when evaluating multiple CRM solutions? This article provides a free CRM evaluation checklist to help you choose the right software solution for your organization. A Customer Relationship Management (CRM) Read more…
Another great achievement this spring for VIENNA Advantage enterprise ERP and CRM! After several successful SAP replacements earlier this year, now we are proud to announce that we have been awarded with the Crozdesk’s “2020 Quality Choice” recognition. About Read more…
CRM software or Customer Relationship Management Software is a term that refers to technologies that companies use to manage and analyze customer interactions and data throughout the customer lifecycle, with the goal of improving business relationships with customers, assisting in Read more…
The worldwide CRM market grew 12.3% [in 2015], from $23.4B in 2014 to $26.3B in 2015. SaaS revenue grew 27% which is more than a double compared with the overall market growth in 2015. It is expected that by 2018, Read more…