VIENNA Advantage blog posts related to our open source CRM solution, product updates, VA CRM solution tutorials, CRM solution comparisons, and other useful information.
For the modern day enterprise of all sizes, a Customer Relationship Management (CRM) solution is key to managing the entire order to cash (O2C) process. With cloud-based applications being the norm now, organizations are rapidly moving to a cloud CRM Read more…
Four things a CRM gains from an integrated document management system: knowing which documents a prospect actually read, one source of truth, fewer repetitive tasks, and more than storage.
How to select a CRM software? What are the right criteria when evaluating multiple CRM solutions? This article provides a free CRM evaluation checklist to help you choose the right software solution for your organization. A Customer Relationship Management (CRM) Read more…
The worldwide CRM market grew 12.3% [in 2015], from $23.4B in 2014 to $26.3B in 2015. SaaS revenue grew 27% which is more than a double compared with the overall market growth in 2015. It is expected that by 2018, Read more…