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For the modern day enterprise of all sizes, a Customer Relationship Management (CRM) solution is key to managing the entire order to cash (O2C) process. With cloud-based applications being the norm now, organizations are rapidly moving to a cloud CRM
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Every sales team that uses a CRM system has experienced the challenge of recording sales activities in the CRM when document exchange is involved. In many cases team members use alternatives such as emails, messaging applications, and other collaboration tools
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How to select a CRM software? What are the right criteria when evaluating multiple CRM solutions? This article provides a free CRM evaluation checklist to help you choose the right software solution for your organization. A Customer Relationship Management (CRM)
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CRM software or Customer Relationship Management Software is a term that refers to technologies that companies use to manage and analyze customer interactions and data throughout the customer lifecycle, with the goal of improving business relationships with customers, assisting in
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ERP and CRM (Enterprise Resource Planning and Customer Relationship Management), are two products that go great together. While either product can work well on its own, their true potential is realized only when full ERP and CRM integration is achieved.
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The worldwide CRM market grew 12.3% [in 2015], from $23.4B in 2014 to $26.3B in 2015. SaaS revenue grew 27% which is more than a double compared with the overall market growth in 2015. It is expected that by 2018,
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We are happy to announce that we have successfully released our new Segmentation Tool. Now you can take more profound decisions based on the business partner data stored in your VIENNA Advantage ERP and CRM system. The Segmentation Tool provides
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ERP and CRM (Enterprise Resource Planning and Customer Relationship Management), are two products that go great together. While either product can work well on its own, their true potential is realized only when full ERP and CRM integration is achieved.
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ERP systemThe last few months were quite busy for VIENNA Advantage team! Lots of great things have happened! Starting from the beginning of this year, we were the first open source ERP, CRM and DMS provider to release product versions
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Technology is changing every day. That is a fact! In the last 5 years we have witnessed more changes compared to the past 50 years. And this trend is not going to stop in near future. The competition is fearless
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When a company makes a decision to invest in a CRM – Customer Relationship Management Software, it should inevitably involve key personnel from top management, sales and marketing departments, which would eventually use the system and help realize its value.
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The Business In a niche market where consumers are captivated by novelty and design, where the “unforgiving” customer pays the price for perfection, a luxury brand has to be driven with vision, creativity and a tireless effort towards establishment of
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