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For the modern day enterprise of all sizes, a Customer Relationship Management (CRM) solution is key to managing the entire order to cash (O2C) process. With cloud-based applications being the norm now, organizations are rapidly moving to a cloud CRM
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Every sales team that uses a CRM system has experienced the challenge of recording sales activities in the CRM when document exchange is involved. In many cases team members use alternatives such as emails, messaging applications, and other collaboration tools
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How to select a CRM software? What are the right criteria when evaluating multiple CRM solutions? This article provides a free CRM evaluation checklist to help you choose the right software solution for your organization. A Customer Relationship Management (CRM)
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The worldwide CRM market grew 12.3% [in 2015], from $23.4B in 2014 to $26.3B in 2015. SaaS revenue grew 27% which is more than a double compared with the overall market growth in 2015. It is expected that by 2018,
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