How next generation Retail POS benefits your business?

Retail POS systems are changing

If you run a retail business than you are most probably well aware of the need for a good Retail POS solution. The definition of today’s good Retail POS system is not just processing customer purchases, handling payments and recording sales quickly. A good Retail POS Solution should let you do much more having in mind all the new and available technologies today. Being able to manage inventory and customers, track sales, empower staff, identify and award regular customers and get the pricing right are a few of the things a good Retail POS system should do.

Mobility – take the checkout counter to your customers

In the conventional retail business model, customers bring the things they want to buy to a checkout counter to pay. But with the popularity of the tablets and smartphones today, this model is changing. The next generation Retail POS provides mobility to your staff in a way that they can take the mobile device to your customers, and accept orders anywhere in or out of your store. This means you can rearrange your store so it’s more attractive to your customers, instead of having to design it around a fixed checkout counter.

Increase sales by accelerating the decision-making process

Researches indicate that customers are more likely to make assisted purchases on the spot, rather than pick up an item by themselves and carry it to the checkout. By removing that psychological barrier to purchase, you’re likely to increase your sales. With mobile POS Solution such as VIENNA Advantage POS, your staff no longer have to wait for buyers to come to them – they can approach customers anywhere in the store and directly help them make their buying decisions.

Minimize Errors with Outstanding Product Management Features

The next generation Retail POS contains outstanding product management features that will give you a detailed picture about the product you sell and will minimize the errors your employees make. A good Retail POS Solution will provide the following product management benefits:

• Automatic sales price calculation based on rules – eliminates the price calculation errors by 100%
• Product organization by categories, category, type, season, sale, and more
• Track stock counts, and automatically stop selling products when inventory runs out
• Ability to offer different versions of your products, such as multiple sizes, colors, materials, expiry dates and more.
• Assign several bar-codes to one product and use wireless barcode scanners
• Does not limits the number or type of products you can sell with your Retail POS system

Improve employees’ efficiency and productivity

The more informed are your employees about the range of products your business offers, the easier and more fulfilling their jobs will be. The next generation Retail POS provides in-depth information about the products, with useful references to related items, cross-selling and up-selling suggestions and sales tips. All this will help your employees do their jobs better, and will have a positive impact on the sales.

Understand your customers better and increase sales

The next generation Retail POS should enable you to create more profound relationship with your customers. It should help you learn more about your customers and their shopping habits. This can be achieved by integration with a CRM – Customer Relationship Management App. Vienna Advantage POS Solution is easily integrated with VIENNA Advantage CRM and ERP Solution.

Additionally, customers’ order history should be referenced or tracked – no matter where the order was placed – in-store or online. Furthermore, it should not only provide the ability to create customer loyalty programs, but also it should allow you to collect email addresses at checkout to notify your customers of upcoming sales or new products with email marketing apps.