{"id":189,"date":"2015-03-12T13:30:27","date_gmt":"2015-03-12T13:30:27","guid":{"rendered":"http:\/\/viennaadvantage.com\/blog\/?p=189"},"modified":"2024-12-05T08:27:08","modified_gmt":"2024-12-05T08:27:08","slug":"vienna-advantage-erp-crm-solution-for-retail-and-supply-chain-management","status":"publish","type":"post","link":"https:\/\/onfinity.io\/blog\/customer-reviews\/vienna-advantage-erp-crm-solution-for-retail-and-supply-chain-management\/","title":{"rendered":"VIENNA Advantage ERP-CRM Solution for Retail &#038; Supply Chain Management"},"content":{"rendered":"<h2><span style=\"color: #0084c4;\"><strong>THE BUSINESS: Multiple Supermarket outlets<\/strong><\/span><\/h2>\n<p style=\"text-align: justify;\">When our client firstly contacted us he was facing numerous difficulties for effectively managing the business processes in his multiple supermarket outlets and the supply chain. The complex structure of the retail \/ supermarket chain involved several entities whose processes needed to be recorded on a common <a title=\"Vienna Advantage Framework\" href=\"http:\/\/www.viennaadvantage.com\/va-framework-overview.php\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"text-decoration: underline;\">business platform \/ application<\/span>.<\/a> The stakeholders of this structure were:<\/p>\n<ul>\n<li>A diverse set of returning customers<\/li>\n<li>The chain of 10 supermarket outlets in 2 cities<\/li>\n<li>Transport and Logistics<\/li>\n<li>Warehouse \/ Distribution centers<\/li>\n<li>Product suppliers<\/li>\n<\/ul>\n<h2><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-190 size-large\" src=\"http:\/\/viennaadvantage.com\/blog\/wp-content\/uploads\/Retail-Industry_Business-1024x422.png\" alt=\"ERP-CRM for Retail Industry_The Business\" width=\"840\" height=\"346\" srcset=\"https:\/\/onfinity.io\/blog\/wp-content\/uploads\/Retail-Industry_Business-1024x422.png 1024w, https:\/\/onfinity.io\/blog\/wp-content\/uploads\/Retail-Industry_Business-300x124.png 300w, https:\/\/onfinity.io\/blog\/wp-content\/uploads\/Retail-Industry_Business-1170x482.png 1170w\" sizes=\"(max-width: 840px) 100vw, 840px\" \/><span style=\"color: #0084c4;\"><strong>THE CHALLENGE: Effective management of multiple supermarket outlets<br \/>\n<\/strong><\/span><\/h2>\n<p style=\"text-align: justify;\">The limitations of the existing software applications, for effective management of the business processes in the multiple supermarket outlets and the supply chain, were:<\/p>\n<ul>\n<li>Use of isolated software applications at various levels<\/li>\n<li>Inability to scale-up the existing applications due to obsolescence<\/li>\n<li>Lack of interoperability between various applications<\/li>\n<li>Inability to integrate field-devices for data collection<\/li>\n<li>Inability to manage transactions and accounting record of multiple entities on one single platform<\/li>\n<li>Inability to have an enterprise-wide application seamlessly integrated<\/li>\n<li>Inability to track landed costs of products at a specific outlet, especially where value is added to products at various levels and at different geographical locations<\/li>\n<\/ul>\n<h2><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-195 size-large\" src=\"http:\/\/viennaadvantage.com\/blog\/wp-content\/uploads\/Retail-Industry_Chalange-1024x420.png\" alt=\"ERP-CRM for Retail Industry_The Chalange\" width=\"840\" height=\"345\" srcset=\"https:\/\/onfinity.io\/blog\/wp-content\/uploads\/Retail-Industry_Chalange-1024x420.png 1024w, https:\/\/onfinity.io\/blog\/wp-content\/uploads\/Retail-Industry_Chalange-300x123.png 300w, https:\/\/onfinity.io\/blog\/wp-content\/uploads\/Retail-Industry_Chalange-1170x480.png 1170w\" sizes=\"(max-width: 840px) 100vw, 840px\" \/><span style=\"color: #0084c4;\"><strong>THE SOLUTION: ERP-CRM for effective Retail and Supply Chain Management<br \/>\n<\/strong><\/span><\/h2>\n<p>For our customer in the retail industry, <a title=\"VIenna Advantage Home Page\" href=\"http:\/\/www.viennaadvantage.com\/\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"text-decoration: underline;\">VIENNA Advantage<\/span><\/a> provided a comprehensive <a title=\"Vienna Advantage ERP &amp; CRM\" href=\"http:\/\/www.viennaadvantage.com\/erp-crm-overview.php\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"text-decoration: underline;\">ERP-<\/span><\/a><a title=\"Vienna Advantage ERP &amp; CRM\" href=\"http:\/\/www.viennaadvantage.com\/erp-crm-overview.php\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"text-decoration: underline;\">CRM<\/span><\/a> solution with the following modules and features:<\/p>\n<ul>\n<li><a title=\"VIenna Advantage CRM Brochure\" href=\"https:\/\/sourceforge.net\/projects\/erp-crm-advant\/files\/Other%20Files\/CRM-Sales-Marketing-Brochure.pdf\/download\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"text-decoration: underline;\">Customer Relationship management (CRM)<\/span><\/a><\/li>\n<li>Vendor management<\/li>\n<li><a title=\"Procurement Brochure\" href=\"https:\/\/sourceforge.net\/projects\/erp-crm-advant\/files\/Other%20Files\/Procurement%20Management-ERP-Core-Module-Brochure.pdf\/download\" target=\"_blank\" rel=\"noopener noreferrer\">Procurement<\/a> and Contract Management<\/li>\n<li><a title=\"Material Management Brochure\" href=\"https:\/\/sourceforge.net\/projects\/erp-crm-advant\/files\/Other%20Files\/Material-Management-ERP-Core-Module-Brochure.pdf\/download\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"text-decoration: underline;\">Material Management<\/span><\/a><\/li>\n<li>Product Costing Module<\/li>\n<li><a title=\"WMS Brochure\" href=\"https:\/\/sourceforge.net\/projects\/erp-crm-advant\/files\/Other%20Files\/Warehouse-Management-ERP-Core-Module-Brochure.pdf\/download\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"text-decoration: underline;\">Warehouse Management System<\/span><\/a> and Data Acquisition<\/li>\n<li>Material Requirement Planning and Production: Assembly of products for distribution to outlets<\/li>\n<li><a title=\"Vienna Advantage ERP Features\" href=\"http:\/\/www.viennaadvantage.com\/erp-crm-features.php\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"text-decoration: underline;\">Multiple Organization<\/span><\/a> and Multiple Accounting Schemas, Counter Documents<\/li>\n<li><a title=\"Financial Management Brochure\" href=\"https:\/\/sourceforge.net\/projects\/erp-crm-advant\/files\/Other%20Files\/Financial-Management-ERP-Core-Module-Brochure.pdf\/download\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"text-decoration: underline;\">Financial Accounting and Taxation<\/span><\/a><\/li>\n<li>Communication and Collaboration Features<\/li>\n<li><a title=\"Vienna Advantage HR &amp; Payroll\" href=\"http:\/\/www.viennaadvantage.com\/erp-crm-core-modules.php\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"text-decoration: underline;\">Human Resources Management and Payroll<\/span><\/a><\/li>\n<li><a title=\"Vienna Advantage POS\" href=\"http:\/\/www.viennaadvantage.com\/pos-overview.php\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"text-decoration: underline;\">Point-of-Sale<\/span><\/a> Automation<\/li>\n<li>Product Costing Features<\/li>\n<li><a title=\"Vienna Advantage ERP Features\" href=\"http:\/\/www.viennaadvantage.com\/erp-crm-features.php\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"text-decoration: underline;\">Workflow and Automation<\/span><\/a><\/li>\n<li>Reporting<\/li>\n<\/ul>\n<h2><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-197 size-large\" src=\"http:\/\/viennaadvantage.com\/blog\/wp-content\/uploads\/Retail-Industry_Result-1024x465.png\" alt=\"ERP-CRM for Retail Industry_The Result\" width=\"840\" height=\"381\" srcset=\"https:\/\/onfinity.io\/blog\/wp-content\/uploads\/Retail-Industry_Result-1024x465.png 1024w, https:\/\/onfinity.io\/blog\/wp-content\/uploads\/Retail-Industry_Result-300x136.png 300w, https:\/\/onfinity.io\/blog\/wp-content\/uploads\/Retail-Industry_Result-1170x531.png 1170w\" sizes=\"(max-width: 840px) 100vw, 840px\" \/><span style=\"color: #0084c4;\"><strong>THE BENEFITS<\/strong><\/span><\/h2>\n<p>Shortly after implementing the <a title=\"Vienna Advantage ERP &amp; CRM\" href=\"http:\/\/www.viennaadvantage.com\/erp-crm-overview.php\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"text-decoration: underline;\">VIENNA Advantage ERP-CRM<\/span><\/a> solution our customer has ensured the following benefits:<\/p>\n<ul>\n<li>Minimum stock levels<\/li>\n<li>Minimum purchase prices of the products<\/li>\n<li>Just-in-Time delivery of products to the distribution centers<\/li>\n<li>Inventory control in multiple warehouses\n<ul>\n<li>Managing perishable goods<\/li>\n<li>Replenishment alerts and buffer stock management<\/li>\n<li>Automatic pick-list and put-away list generation<\/li>\n<li>Integration with data acquisition systems such as bar code scanners<\/li>\n<li>Integration with third party applications such as vehicle management systems<\/li>\n<li>Inventory reconciliation and valuation<\/li>\n<li>Ability to manage thousands of Stock Keeping Units (SKUs)<\/li>\n<\/ul>\n<\/li>\n<li>Timely release of purchase \/ replenish \/ production work orders<\/li>\n<li>Timely order fulfillment at each distribution center<\/li>\n<li>Timely and efficient distribution of stock to retail outlets<\/li>\n<li>Monitoring the transportation and logistics operations<\/li>\n<li>Assigning of products and quality to each location in relevant sections within the supermarket to ensure maximum exposure of the product to the customer<\/li>\n<li>Management of supermarket stock, both at the shelves and at the store warehouse<\/li>\n<li>Integration with <a title=\"Vienna Advnatage POS\" href=\"http:\/\/www.viennaadvantage.com\/pos-overview.php\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"text-decoration: underline;\">POS system<\/span><\/a> and cash registers<\/li>\n<li>Generation of retail-store replenishment list<\/li>\n<li>Management of <a title=\"Vienna Advantage POS Features\" href=\"http:\/\/www.viennaadvantage.com\/pos-features.php\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"text-decoration: underline;\">customer loyalty schemes<\/span><\/a>, special pricing and discounts schemas for special customers and customer groups<\/li>\n<li>Dissemination of information regarding campaigns, discounts and offers to customers in the form of letters, emails and SMS<\/li>\n<\/ul>\n<h6>Find and download Case Studies from other industries here &gt;<a title=\"VIenna Advantage Case Studies\" href=\"https:\/\/onfinity.io\/resources\/?assets=case-studies\" target=\"_blank\" rel=\"noopener noreferrer\"> <span style=\"text-decoration: underline;\">VIENNA Advantage Case Studies<\/span><span style=\"text-decoration: underline;\">.<\/span><\/a><\/h6>\n<hr \/>\n<h2><span style=\"color: #0084c4;\">VIENNA Advantage Point of Sale (POS)<\/span><\/h2>\n<p><strong><span style=\"color: #0084c4;\">Use your POS terminal from anywhere in your store!<\/span><\/strong><\/p>\n<h4><\/h4>\n<p><iframe loading=\"lazy\" style=\"border: 1px solid #CCC; border-width: 1px; margin-bottom: 5px; max-width: 100%;\" src=\"\/\/www.slideshare.net\/slideshow\/embed_code\/key\/70kfcAvBnCFKBb\" width=\"510\" height=\"420\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\" allowfullscreen=\"allowfullscreen\"> <\/iframe><\/p>\n<div style=\"margin-bottom: 5px;\"><strong> <a title=\"Integrated POS Solution | Vienna Advantage POS | Point of Sale Overview\" href=\"\/\/www.slideshare.net\/Vienna_advantage\/vienna-advantage-open-source-pos-point-of-sale\" target=\"_blank\" rel=\"noopener noreferrer\">Integrated POS Solution | Vienna Advantage POS | Point of Sale Overview<\/a><\/strong><\/div>\n<h4>The best solution for your retail outlet<\/h4>\n<p style=\"text-align: justify;\">The Solution comprises of a POS terminal in the front-end and material management features in the back-end.<\/p>\n<h4 style=\"text-align: justify;\">Easy to handle<\/h4>\n<p style=\"text-align: justify;\">User friendly and powerful; You do not need to spend days to learning how it works. Additionally, it is based on a single system interface for front-end and back-end operations.<\/p>\n<p style=\"text-align: justify;\"><em><strong>For more information about the our POS solution click here &gt;<a title=\"Vienna Advantage POS\" href=\"http:\/\/www.viennaadvantage.com\/pos-overview.php\" target=\"_blank\" rel=\"noopener noreferrer\"> Vienna Advantage Point of Sale Solution .<\/a><\/strong><\/em><br \/>\n<em><strong>Download Vienna\u00a0Advantage\u00a0POS presentation <a title=\"Vienna Advantage POS Presentation\" href=\"http:\/\/www.slideshare.net\/Vienna_advantage\/vienna-advantage-open-source-pos-point-of-sale\" target=\"_blank\" rel=\"noopener noreferrer\">here.<\/a><\/strong><\/em><\/p>\n<p style=\"text-align: justify;\"><a href=\"http:\/\/eepurl.com\/bfBeRT\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-624\" src=\"http:\/\/viennaadvantage.com\/blog\/wp-content\/uploads\/Subscribe-to-POS-Newsletter-VIENNA-Advantage-POS.png\" alt=\"Subscribe-to-POS-Newsletter-VIENNA-Advantage-POS\" width=\"600\" height=\"200\" srcset=\"https:\/\/onfinity.io\/blog\/wp-content\/uploads\/Subscribe-to-POS-Newsletter-VIENNA-Advantage-POS.png 600w, https:\/\/onfinity.io\/blog\/wp-content\/uploads\/Subscribe-to-POS-Newsletter-VIENNA-Advantage-POS-300x100.png 300w\" sizes=\"(max-width: 600px) 100vw, 600px\" \/><\/a><\/p>\n<hr \/>\n","protected":false},"excerpt":{"rendered":"<p>THE BUSINESS: Multiple Supermarket outlets When our client firstly contacted us he was facing numerous difficulties for effectively managing the business processes in his multiple supermarket outlets and the supply chain. The complex structure of the retail \/ supermarket chain <a href=\"https:\/\/onfinity.io\/blog\/customer-reviews\/vienna-advantage-erp-crm-solution-for-retail-and-supply-chain-management\/\"> Read more&#8230;<\/a><\/p>\n","protected":false},"author":1,"featured_media":193,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[19],"tags":[20,21],"class_list":["post-189","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-customer-reviews","tag-customer-review","tag-retail"],"_links":{"self":[{"href":"https:\/\/onfinity.io\/blog\/wp-json\/wp\/v2\/posts\/189"}],"collection":[{"href":"https:\/\/onfinity.io\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/onfinity.io\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/onfinity.io\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/onfinity.io\/blog\/wp-json\/wp\/v2\/comments?post=189"}],"version-history":[{"count":25,"href":"https:\/\/onfinity.io\/blog\/wp-json\/wp\/v2\/posts\/189\/revisions"}],"predecessor-version":[{"id":2416,"href":"https:\/\/onfinity.io\/blog\/wp-json\/wp\/v2\/posts\/189\/revisions\/2416"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/onfinity.io\/blog\/wp-json\/wp\/v2\/media\/193"}],"wp:attachment":[{"href":"https:\/\/onfinity.io\/blog\/wp-json\/wp\/v2\/media?parent=189"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/onfinity.io\/blog\/wp-json\/wp\/v2\/categories?post=189"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/onfinity.io\/blog\/wp-json\/wp\/v2\/tags?post=189"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}